Free Shipping Restrictions:
Free shipping offer is limited to choose Economy International Shipping standard which can reach the majority of countries, while the priority line can reach most of the main countries. Shipments are subject to carrier on time performance and availability. Subject to change without notice.
General Shipping Information:
1) Expedited shipping options are available at an additional cost.
2) We cannot ship items to P.O. Boxes, APO/FPO/DPO addresses.
3) Shipments are subject to carrier on time performance and availability.
4) In addition to transit time, there may be processing time. Please note the estimated delivery date at check out.
5) Items weighing over 50 lbs or orders totaling over 150 lbs will not qualify for expedited shipping services and will be shipped with a freight service, and may require additional processing and transit times. Freight carriers may contact you to schedule a delivery. Note the estimated delivery date at check out.
Ship from Global（1-3 days for processing)
|Shipping Method||Shipping Time (According to ZIP code)||Costs|
|Economy International||7-15 Business Days||Free|
|Priority Line||5-9 Business Days||According to package weight|
|Expedited Shipping||3-7 Business Days||According to package weight|
Frequently Asked Questions(FAQ):
Where can we deliver the package to?
We can ship to most countries in the world.
Click the button on the website of each product then you can see if this product can be delivered to that destination country.
What shipping methods are offered, and what are the respective shipping times?
We have 4 different shipping methods: Economy International Shipping(unregistered, registered), priority line, expedited shipping and Local Delivery.
In addition, the Economy International Shipping can reach the majority of countries, while the priority line can reach most of the main countries.
What is the shipping cost?
The price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when placing an order.
Choose the correct destination, then select the shipping method, to obtain an accurate shipping cost.
When Can I Expect My Package?
Note: Due to nationwide carrier network congestion, delivery timeframes this year are highly unpredictable. The dates shown in our shipping calculators are estimates only. We recommend that you order very early to have the best chance of delivery in time for the holidays.
- If order contains Preorder/Backorder and in stock items, in stock items will ship first and Preorder/Backorder items will ship when available.
- To know when your in-stock package will arrive, visit the Product page and look under the "Add to Cart" button OR during checkout at the "Shipping step”.
- The delivery estimation message calculates the delivery date based on your "zip code”. Please note that your order will be delayed if we need to contact you for address verification or other issues related to your order.
- Shipments subject to carrier performance restrictions. This is includes but is not limited to; severe weather, natural disasters, and other conditions beyond our control. Click here for more information.
How Can I Track My Order?
If you have a AstroSoar.com account you can view your order's status under the "Order History" tab of your account page. If you do not have an account you track your order here. You will need your order number and billing ZIP code on hand.